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How to Avoid the BIGGEST Mistake
People Make When Hiring a Plumber
Mistake #1: You Hire A Plumber Based Only On Price!
The old adage is really true. "You get what you pay for." This
is especially true in the plumbing business. If you want good
plumbing you should decide to deal with a plumber because of the
overall value you receive, NOT because they are the lowest
priced.
Here's why... Value = Quality + Service
+ Price
It is impossible for any company in any industry to offer
the cheapest price, have the highest quality, and provide the
best service all at the same time. You can get high quality and
super service, but you can't get both and still get the lowest
price. Just like in any business, you hire the best people and
buy the highest quality products—consequently, you have to
charge more for your services.
Total Value is all three. Quality,
Service, and Price!
The 3 most common problems YOU WILL have when you hire a
plumber who only offers the lowest price:
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The first problem is that dirt-cheap plumbers don't usually
stand behind their work if there is a mistake. Sure, other
plumbers might do your job for a little less money, but how
will they treat you when there is a mistake with your job?
-
To give the cheapest price, they usually have low-wage,
inexperienced employees that have not been adequately trained.
The end result is that you get what you pay for. And the
little bit of money you saved ends up costing you more in the
long run! Believe me, this is a little saying we tell our
customers: "The good feeling of a cheap price is long gone
before the stench of poor quality is ever used up."
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The third problem with a plumber who offers the lowest price
is that they tend to also offer the lowest quality. Your
plumbing can be one of the biggest expenses in your home. And,
one of the best investments you can make in your home if done
properly.
Plainly said, "Shoddy or low quality plumbing because of cheap
price costs you money." No amount of savings is worth this.
You've worked too hard and spent too much money on your home.
Why throw it away for the few pennies you save on a plumber?
And the third reason why hiring the cheapest plumber is a
problem is that you might get charged extra for things other
plumbers normally include in their quote in the first place.
You'll be charged extra for such things as misdiagnosis, every
piece of plumbers putty, overtime due to bad estimates. Cheap
plumbers nickel and dime you to death. What seemed like a good
price actually ends up costing you more in the end. This is just
a tactic cheap plumbers use to get in the door.
To avoid buying on price alone, we suggest you choose two or
three plumbers and rank them in the order that is important to
you such as Quality first, Service second, and Price last
AND
ONCE YOU FIND A GOOD ONE... STICK WITH
HIM!
As in all businesses and professions, the plumbing industry has
its share of bad apples. I take no pleasure in telling you this,
but some are unethical - and, sadly, a few are dishonest. By
their misleading advertising and false promises, they cast a
dark shadow on our entire industry.
Then you'll find other companies—professionals like me who work
hard to earn your trust and respect. As a way of improving our
profession.
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